Here are some testimonials from clients in google's local

Ron,Grand Ledge?

Quality of service is important to my wife and myself.Joe and his staff did a excellent job of cleaning the carpet in our home.In addition to our carpet being CLEAN,they were also very neat and professional.I would strongly suggest if you want a quality carpet cleaning done right,call Joe Gradwohl at Buff N'Shine.?

We have had Buff & Shine doing our carpet for nearly two years and each service has been as professional as the first. The first time we ever called Buff & Shine we had company coming over that night and awoke to a living room and stairwell with dog poop tracked everywhere. We couldn't find anyone to come the same day until we called Buff & Shine. The business is run by the owner, Joe, who found a way to get out to our home personally that same day. Joe always lends a very personal touch to every job and always takes pride in his work. The carpet always comes out better than I expected. Joe and the crew at Buff & Shine come to my home as if they're trying to EARN my business for the first time. On one occasion we paid what we thought was a reasonable charge for 3 rooms and stairs. The work was done quickly and professionally and I was happy with the job done. Approximately 30 minutes after the crew left, I heard a knock at the door and found the lead crew member ...? More

WOW! That is all I can say! Joe from Buff and Shine Carpet Cleaning has resurrected my family room carpet once again. When you hire Buff and Shine you can be rest assured that the cleaning will be done professionaly, Joe is truely one of the last of his breed. My experience of carpet cleaning from where I used to live was very unsatisfied and feeling that was the norm for the cleaning industry, Joe has raised the bar very high for himself and his competition, if any. Keep up the good work, and thanks for recommending me to your maintenance plan, now my carpets and tile and grout will never look dirty again.?

After a construction job left a mess, dust everywhere, even a huge area of coffee stain, we didn't think it was possible for the stain and the carpet to be removed. To our suprise, Joe and his team came in vacummed, shampooed, removed the stain and made the carpet look almost new. ps: I thought it was really nice that the furniture had this plastic tab under the furniture legs.?

Here are some testimonials from clients in yahoo's local

Joe and his crew did a great job on our furniture. We had them clean our loveseat and sofa. By the end of the day, both pieces were dry and we were able to use them. They were courteous, and thorough, vacuuming everything before they began the cleaning process. Great Job!

Joe and Manuel did a wonderful job of getting our carpets cleaned and fluffy again. I was having skin alergies and getting the carpets cleaned after 5 years of dirt, dust and grime did the trick. I now sleep good at night without the chronic itiching! I was actually thinking of replacing my carpeting but Joe and Buff N' Shine brought it back to life. I now enjoy laying on my carpet and playing with my dog Brenna! If you have put off cleaning your carpets because of the cost or privacy issue of letting workers in to your home...I would recommend Joe and Manuel of Buff N' Shine. How many business' have the owner on site during the whole cleaning process? Joe again, thanks for getting my alergies back in check and getting my home carpeting looking like new again! Erin Holt, Michigan

We have had Joe and his very capable staff clean our tile floors, tile counters, and carpet several times in the past few years. In my 35 years of owning homes and working with scores of various repair, cleaning, plumbing, electrical, landscape, etc--persons, I cannot think of anyone who has matched Joe's integrity and attention to detail. In my experience, it is extremely rare these days that one's expectations are not only met, but significantly exceeded. Highest commendations.

Here are some testimonials from clients whose carpets, floors, and upholstery cleaned. For more information, check us out at EthicalServices.com, as seen on ABC's 20/20.

Elaine from Okemos

Having had our wood floors professionally treated by Buff N' Shine for three consecutive years with excellent results, I felt comfortable entrusting the carpet cleaning to Joe and his staff. We were not disappointed because the carpets were cleaned with the same professionalism as before.

Joe was happy to com clean my carpets on Saturday with short notice. He and his crew took great care of my furniture and conquered many unidentified spots and stains. Made a 14 year old carpet looks great.

Excellent-the best-thorough, efficient, uses good products, gets carpets & upholstery really clean and gives professional concern and attention, friendly, aims to satisfy and always willing to return and retreat any area, careful to protect our furnishings, walls, and hardwood floors from your equipment and as you work.

I am so pleased – my carpeting looks new again. I had thought about replacing it – but really couldn't afford to. Would I use Buff N' Shine again? YOU BET I WOULD!!!

Have used Buff N' Shine five times to clean my carpet. Service very good, employee very polite.

I will be a repeat customer. The patience shown to myself as an older person. As the carpet was cleaned I was allowed to ask questions as to the chemical use in carpet cleaning.

Prompt, courteous, professional, careful. The fact that you call ahead and that your service people wear shoe booties to protect against dirt tracking.

Decent people who are conscientious and do a good job. I am glad that I learned special maintenance tips, like to change my vacuum cleaner bag sooner than I realized.

The most recent cleaning was the best yet! They were on time, worked efficiently, and were polite and pleasant. When they left the carpets were beautifully cleaned and the finishing touches were well done.

I am very satisfied. The personnel are on time and courteous. Being retired and on a fixed income I especially value the specials on cleaning prices.

Great job! Reliable and personal service. Always willing to come back if problems arise.

I really enjoy the prompt and timely service. We wanted a good job done—couldn't stand looking at the dirty carpet any more. I called and you came the next day on time, inspected and cleaned well. I am happy and satisfied with my clean carpets.

You do a very thorough job! Each time it amazes me how nice the carpet looks and the stains I thought would never come out, do!

They’ve taken care of the pet odor problem by applying enzymes & cleaning both sides of the carpet. Very professional, punctual, answers questions thoroughly, comes back promptly if there are any problems, quick job but good job.

Good people—did a great job on my carpet…my bedroom carpet seems like new.

We are happy with the friendly, courteous, and respectful way everyone treats you.

I decided to use your company to clean the carpets at my house when I saw what a great job you did in the apartment that my company manages. Apartment tenants with and without pets can get really messy and leave some stains. The third time I saw how clean you got them, I decided to call for my house. What made me happy with the service I got were three things: 1) the edge of the rooms where dust builds up were very clean, 2) sometimes spots disappear once they are cleaned and reappear a week or two later. This time they didn’t, and 3) they left my house clean and undisturbed when they were done.

I was very satisfied and my carpet looks new.

Some places leave dark edges & corners. I think your company is exceptional since you try to take care of this.

Very professional and friendly. I like that Joe Gradwohl came out personally to introduce himself and make sure everything was going smoothly. From what I see the men did a great job!

Both times I felt that the work they did on the carpeting was super and I felt they were really were clean. Also the old spots I had in the carpet were all gone.

I was very pleased that the tile/grout floor was gone over again after the first time. The extra time made a difference. It looks very clean. ... The two benefits are your thoroughness and concern with the customer's satisfaction. Thank you for making sure I was happy with your service.

My travel trailer carpet looks fantastic. After years of regular use, it looks new again. Your professional expertise saved me dollars because my carpet will last longer.

Over the years we have had several different companies, but never have we had the care and friendliness your company has provided us. We highly recommend your company to all of our friends and family. It is one thing to do a job, and another to do quality work. You have shown us your pride in your work and we appreciated it very much. Thank you so very much.

It looked like you were really working to clean our carpet-not just passing over it to make it look good. You did an excellent job and were very efficient.

You were very knowledgeable and professional. I appreciated you taking the time to explain about different types of stains and what it would take to get them out of the carpets.

A+ You were honest and had no hidden costs or no extra charges.

I felt the company was trustworthy, caring, and here to do their best job. One of my room's carpet was filthy, to the point I wanted to rip it up and replace it. After the cleaning it was like new. Unbelievable! I have used the "cheap" carpet cleaners from the paper and they did a terrible job. The job you did was unprecedented. Just goes to show you, you pay for what you get.

My carpets are better than new--what I thought was off white is really white. You removed old residue and all dirt to give my house a fabulous appearance. I've never had anyone clean my carpets and treat them like their own. I've found a carpet cleaner I will use for life and someone who I can refer all of my clients to--knowing a great job will be done.

When I first wrote you the check (before you cleaned the carpet), I thought your price was a little high. When I got back home and saw the results, I was more than pleased. You are indeed a miracle worker--Thanks.

Excellent dedicated professionals who have pride in their work. I had stubborn stains that brought Joe to our home three times. Joe was determined to remove the stains. His persistence and success were greatly appreciated. We will be repeat customers.

I really appreciated the final treatment and scotch guard. The carpet was a good as new.

I knew as soon as I talked with Joe and visited the website, that this was a different type of carpet cleaning company. Those feelings were confirmed when my carpets were cleaned. They look like new! The preparation and time taken to do a thorough cleaning was very impressive. I have used other cleaners and none of them come close to the job done by Joe. The slight increase in cost is well worth the investment in my home. Joe's honesty about the process and his knowledge about he products were greatly appreciated. He said he wants customers for a lifetime and he has made me a believer.

A beautiful job was done. I had mildew under a planter that I thought would not come out. Joe got it out and you would never know it was there. Joe and his assistant were so nice and professional. I will use them again and tell all our friends.

Joe made and old carpet look new. We had serious traffic pattern grime. When he was done, they were completely gone. Also, we are allergy sufferers and there is a noticeable improvement in the air quality of the room.

Excellent work at a fair price. Joe always has time to help us. He comes promptly as scheduled and our carpets look clean and smell great after he is finished.

You are the first company we think about for carpet cleaning. You are professional, friendly, and prompt.

My carpets look great. I really appreciated the no pressure selling. I just picked which service I wanted, the price was given, and we were done. It is very easy doing business with Joe. I will certainly recommend your company to my friends.

I appreciated the high quality and integrity. I also liked the excellent, sound advice regarding the healthy longterm care of my home.

I would recommend Joe to anyone. He did an excellent job and got out red punch and puppy spots. He genuinely cared about doing and excellent job.

Joe was very professional and thorough. I appreciated the clean sanitary carpets.

Great job! The carpeting looks great and I will definitely use your service again. I was very impressed with the thoroughness of the cleaning.

We were very satisfied with the work you did. The carpets look so much better. I liked being comfortable enough with your professionalism that I was able to leave my home without concern. Thank you for your superb service.

In the past we've had our carpets cleaned 2-3 times a year with other companies. Joe far exceeded our expectations and will be our #1 choice in the future. We appreciated the attention to details, professionalism, pride in his work, and choices that were provided.

Wow! They cleaned a carpet I never thought would get clean. No high pressure sales, just excellent work-everything they said it would be!

My carpet looked, felt, and smelled better than I had anticipated. Stains that had been cleaned before and remained were gone!

We liked the honest way he explained the proper way to keep our carpet clean and to have it last longer. We will recommend Buff N' Shine to others.

How many times have you had your carpet cleaned? 10
What is your overall feeling about our carpet cleaning company? Excellent. Very professional and always willing to work around my schedule. Does an outstanding job on carpets and stands behind work...I have an old dog and Buff N' Shine has done wonders to get urine and other stains out. I would highly recommend them to anyone.

Very knowledgeable and professional. I like the fact that you come out first for an estimate separate from the job day.

Joe was very thorough. I really appreciate the time Joe took to clean our sectional couch, which was much longer than I expected. Joe never complained, he just called his next appointment so he could spend a little extra time with us. Joe was very helpful and thorough in explaining the cleaning process used by his company both over the phone and when he was here. ... I am one to use the over the counter "Resolve" type cleaners that take color from our carpets. Joe explained why this happens and provided a bottle of non-harmful stain remover the minute he arrived.

Great job and good people! Thanks Joe, I'm very happy with your service.